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Swenk Today: The Digital Marketing Agency Show


May 24, 2018

How can you WOW your customers and clients when they first start working with your agency? I'm going to tell you about a strategy I've been doing the past couple years that's making a great first impression on my new clients.

Whenever someone jumps into one of my online programs or becomes a member of my mastermind, I send them a personalized welcome video. You would be amazed at how simple and easy it is... and it makes an awesome first impression!

What this does, is solidifies their decision to work with you. When someone buys they immediately start to second guess their decision. So, you can use a video message to reassure them by telling them what to expect and how to be successful with what they've invested in.

The key is to make it personal, so I always make a custom video and use their first name. I like to use Loom at https://www.useloom.com/ (this is not an affiliate link), but there are several similar tools out there.

This one little touch will catch new clients off guard - in a good way!

What do you do WOW your clients? How to you impress them right away? Comment below and share your story.
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Thanks for watching. I hope you keep up with the daily videos I post on my channel. Make sure you subscribe and share your learnings with others. Your comments are why I do this, so please take a second and say hello. 

JASON SWENK IS AN AGENCY ADVISOR THAT GUIDES MARKETING AGENCIES THROUGH A PROVEN FRAMEWORK FOR GROWING THEIR AGENCY FASTER & EASIER.

Fresh out of college Jason was off to work for Arthur Anderson, one of the big 5 consulting firms. He quickly realized that he could never work for anyone other than himself. He decided to change direction, launch a digital agency that quickly grew to a multi-million dollar operation working with brands such as AT&T, Hitachi and Lotus Cars. After 12 years of steady growth, the agency caught the attention of bigger agencies and Jason sold it in 2012.


Now, Jason leads http://JasonSwenk.com, a unique media company & consultancy helping marketing agencies grow & scale their agencies faster by applying the framework that he used to grow, scale and eventually sell his agency. Jason has helped over 10,000 agencies in 23 countries meet or exceed their business goals.

Jason currently hosts two shows that are available for download…

The Smart Agency Master Class Podcast, dedicated to providing tactics and strategies to agency owners and decision makers that cut through the BS, focus on exactly what works and what doesn’t; and

SwenkToday a daily VLOG that documents the entrepreneur journey of building another multimillion dollar business, where he share the latest strategies, and answers the most burning questions entrepreneurs have. 

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